Amazon Career Requirement 2017
Amazon has separate retail websites for the United States, the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India and Mexico. Amazon also offers international shipping to certain other countries for some of its products. In 2016, Dutch, Polish and Turkish language versions of the German Amazon website were launched.
Company Name: Amazon
Company Website: www.amazon.com
Job Role: Customer Service Associates
CEO: Jeff Bezos May 1996
Headquarters: Seattle, Washington, United States
Industry: Internet
Type of site: Electronic commerce company
Founded: July 5, 1994; 22 years ago (as Cadabra)
Area served: Worldwide
Eligibility: Any Graduate
Experience: 0 - 5 Years
Salary: Rs: 1.79 Lacs - 2.62 Lacs PA
Job Location: Pune
Ref Link: https://aws.amazon.com/careers/
Walk-In Date: 23 Mar - 25 Mar 2017
Walk-In Time: 11:00 AM - 03:00 PM
Communication Skills:
Amazon Development Centre India Pvt. Limited,
Trion IT Park, 1st Floor,
Behind Inorbit Mall, Wadgoan Sheri,
Pune 411014.
Apply Mode: Online
Company Profile:
Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial.
Amazon is Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music & games; digital downloads; electronics & computers; home & garden; toys; kids & baby; grocery; apparel; shoes & jewelry; health & beauty; sports & outdoor; and tools, auto & industrial.
Amazon has separate retail websites for the United States, the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India and Mexico. Amazon also offers international shipping to certain other countries for some of its products. In 2016, Dutch, Polish and Turkish language versions of the German Amazon website were launched.
Company Name: Amazon
Company Website: www.amazon.com
Job Role: Customer Service Associates
CEO: Jeff Bezos May 1996
Headquarters: Seattle, Washington, United States
Industry: Internet
Type of site: Electronic commerce company
Founded: July 5, 1994; 22 years ago (as Cadabra)
Seattle, Washington, U.S.
Area served: Worldwide
Eligibility: Any Graduate
Experience: 0 - 5 Years
Salary: Rs: 1.79 Lacs - 2.62 Lacs PA
Job Location: Pune
Ref Link: https://aws.amazon.com/careers/
Walk-In Date: 23 Mar - 25 Mar 2017
Walk-In Time: 11:00 AM - 03:00 PM
Communication Skills:
- Excellent communication skills (written and verbal).
- Ability to communicate correctly and clearly with all customers.
- willing to work in 24*7 shifts.
- Good comprehension skills ability to clearly understand and state the issues customers present.
- Ability to concentrate follow customers issues without distraction to resolution.
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
- Work successfully in a team environment as well as independently.
- Ability to use a desktop computer system.
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
- Excellent typing skills.
- Demonstrates understanding of the Internet, Amazon.com website, and competitor websites.
- Demonstrates an ability to successfully navigate websites.
- Demonstrates a proficient knowledge of email applications.
- Demonstrates an ability to learn in various media.
- Ability to successfully adapt to changes in the work environment.
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
- Ability to empathize with and prioritize customer needs.
- Demonstrates interpersonal skills with a diverse customer base.
- Demonstrates conflict resolution, negotiation, and de-escalation skills.
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
- Ability to determine customer needs and provide appropriate solutions.
- Maintain regular and reliable attendance, including the daily schedule as assigned.
- Flexible with the working schedule; may be expected to work weekends, holidays and events.
- Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
- Ability to approach problems logically and rationally.
- Action oriented and self-disciplined.
- Organized and detail-oriented.
- Ability to quickly and effectively prioritize work time in various departments to meet business need.
- Ability to maintain composure in highly escalated situations.
- Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
- They will be creative and analytical problem solvers with a passion for excellent customer service.
Amazon Development Centre India Pvt. Limited,
Trion IT Park, 1st Floor,
Behind Inorbit Mall, Wadgoan Sheri,
Pune 411014.
Apply Mode: Online
