Hinduja Global Solutions Recruitment 2017
Company Profile:
Hinduja Global Solutions is an Indian pure play business and
service provider headquartered in Bangalore, and part of the Hinduja Group.
Formerly known as HTMT Global, the company re-branded itself as HGS in line
with the group policy. It has over 40000 employees worldwide with a large employee
base in India. It has presence in about 12 countries including Philippines,
USA, UK, Canada, France, Germany, Italy, Netherlands, Mauritius, UAE and
Jamaica. In India, it has 66 "delivery centers" including major
cities like Bangalore, Chennai, Hyderabad, Mumbai, and growing cities like
Mysore, Nagercoil, Durgapur, Siliguri, and Guntur.
Company: Hinduja
Global Solutions
Website: www.teamhgs.com
Job Role: Voice Process
Education: 12th Class/ITI/Diploma/Any Graduate
Experience: 0 - 2 Years
Salary: Rs: Upto 1.40 LPA
Job Location: Hyderabad
Headquarters: India
Walk-In Date: 9 - 11 March 2017
Walk-In Time: 10
am - 2 pm
Venue Details:
Hinduja Global Solutions,
Opp to Blue Dart Couries,
Vista Grand Towers, Somajiguda,
Rajabhavan Road, Hyderabad.
Opp to Blue Dart Couries,
Vista Grand Towers, Somajiguda,
Rajabhavan Road, Hyderabad.
Job Roles and
Responsibilities:
Answers inquiries by clarifying desired information;
researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Fulfils requests by clarifying desired information; completing transactions; forwarding requests
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Fulfils requests by clarifying desired information; completing transactions; forwarding requests
Job Description:
Customer care specialists are responsible for handling calls
from new and existing customers regarding a variety of requests
Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business
Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience
The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required
Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business
Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience
The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required
Contact Details:
Syed Nayeem
9100827876
9100827876