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Amazon Walk-In Drive for Freshers/Experienced

Amazon Recruitment 2017 for Customer Service Associates

Amazon Walk-In Drive for Freshers/Experienced


Company Profile:
Amazon.com also called Amazon, is an American electronic commerce and cloud computing company that was founded on July 5, 1994, by Jeff Bezos and is based in Seattle, Washington. It is the largest Internet-based retailer in the world by total sales and market capitalization. Amazon.com started as an online bookstore, later diversifying to sell DVDs, Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably, Kindle e-readers, Fire tablets, Fire TV, and Echo—and is the world's largest provider of cloud infrastructure services (IaaS and PaaS). Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics.
Amazon Recruitment 2017 for Customer Service Associates

Amazon has separate retail websites for the United States, the United Kingdom, Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India, and Mexico. Amazon also offers international shipping to certain other countries for some of its products. In 2016, Dutch, Polish, and Turkish language versions of the German Amazon website were launched.

In 2015, Amazon surpassed Walmart as the most valuable retailer in the United States by market capitalization, and was in the third quarter of 2016 the fourth most valuable public company.


Refer Link: https://www.amazon.jobs/

Company: Amazon

Website: www.amazon.com

Job Role: Customer Service Associates

Qualification Required: Any Graduate

Experience Required: 0 - 5 Years

Salary Offered: Rs: 1,62,000 to 2,36,000/-

Job Location: Coimbatore

CEO: Jeff Bezos

Headquarters: Seattle, Washington, United States

Walk-In Date: 10 - 15 April 2017

Walk-In Time: 10 am – 3 pm


Communication Skills:

  • Excellent communication skills (written and verbal).
  • Ability to communicate correctly and clearly with all customers.
  • willing to work in 24*7 shifts.
  • Good comprehension skills ability to clearly understand and state the issues customers present.
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
  • Work successfully in a team environment as well as independently.
Computer Knowledge/Skills:

  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
  • Excellent typing skills.
  • Demonstrates understanding of the Internet, Amazon.com website, and competitor websites.
  • Demonstrates an ability to successfully navigate websites.
  • Demonstrates a proficient knowledge of email applications.
  • Demonstrates an ability to learn in various media.

Customer Focus:

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
  • Demonstrates interpersonal skills with a diverse customer base.
  • Demonstrates conflict resolution, negotiation, and de-escalation skills.
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
  • Ability to determine customer needs and provide appropriate solutions.
  • Maintain regular and reliable attendance, including the daily schedule as assigned.

Problem Solving Skills:

  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined.
  • Organized and detail-oriented.
Venue Details:
Amazon Development Centre India Pvt. Ltd.,
Tower A/ 3rd Floor, India Land Tech Park Pvt. Ltd.,
CHIL SEZ Area, Keeranatham Main Road, Saravanampatti,
Coimbatore 641035, Landmark: Cafe Coffee Day.