Dell Recruitment 2017
About Dell:
Dell Inc. was an American privately owned multinational
computer technology company based in Round Rock, Texas, United States, that
developed, sold, repaired, and supported computers and related products and
services. Eponymously named after its founder, Michael Dell, the company was
one of the largest technological corporations in the world, employing more than
103,300 people worldwide.
Dell sold personal computers (PCs), servers, data storage
devices, network switches, software, computer peripherals, HDTVs, cameras,
printers, MP3 players, and electronics built by other manufacturers. The
company was well known for its innovations in supply chain management and
electronic commerce, particularly its direct-sales model and its
"build-to-order" or "configure to order" approach to
manufacturing—delivering individual PCs configured to customer specifications.
Dell was a pure hardware vendor for much of its existence, but with the
acquisition in 2009 of Perot Systems, Dell entered the market for IT services. The
company has since made additional acquisitions in storage and networking
systems, with the aim of expanding their portfolio from offering computers only
to delivering complete solutions for enterprise customers.
Company: Dell
Website: www.dell.com
Job Role: Accounts Receivable Associate
Education: Any Graduate
Experience: 0 - 4 Years
Salary: Rs: 3,00,000 - 4,00,000 P.A.
Job Location: Hyderabad
Headquarters: Round Rock, Texas, United States
Revenue: 54.9 billion USD (2016)
Founder: Michael S. Dell
Walk-In Date: 11
- 17 March 2017
Walk-In Time: 11
am
Contact Person: Akhila
Venue Details:
Plot No 42, Hitech City Layout,
Madhapur, Hyderabad 500081.
Madhapur, Hyderabad 500081.
Refer Link: https://jobs.dell.com/
Job Responsibilities:
Adhere to Collection tool strategy and work flow management
goals
Ensure 100% ledger coverage & accurate problem coding in timely manner
Daily Call Targets to be met
Timely penetration of disputes
Provide accurate weekly/monthly/quarterly projections against collector goals
SLA adherence on mailbox, voicemail, follow ups closure
Ensure 100% ledger coverage & accurate problem coding in timely manner
Daily Call Targets to be met
Timely penetration of disputes
Provide accurate weekly/monthly/quarterly projections against collector goals
SLA adherence on mailbox, voicemail, follow ups closure
Candidate Profile:
Should have good communications skills
Willing to work in US Shifts
Basic Finance & Accounting knowledge
Willing to work in US Shifts
Basic Finance & Accounting knowledge
Job Description:
The duties of a Collection Associate include collection
calls and/or correspondence in a fast paced goal oriented collections
department
Accountable for reducing delinquency for assigned accounts
Providing customer service regarding collection issues, process
customer refunds, process and review account adjustments, resolve client discrepancies
and short payments
Responsible for monitoring and maintaining assigned
accounts- Customer calls, account adjustments, customer reconciliations and
processing credit memos
Perform other assigned tasks and duties necessary to support
the Accounts Receivable Department
Partner with other departments, DRT, customers, and team
members to improve current processes (i.e. solution oriented, conf calls,
interlocks with sales, customer care, idea storm, etc
Must communicate & follow up effectively with sales dept
regarding customer accounts on a timely basis
Establish and maintain effective and cooperative working
relationships with customers and sales
Maintain Data Protection & Be aware and adhere to the
policies and procedures of the organization