Company: Amazon
Website: www.amazon.com
About Company:
Amazon.com also called Amazon, is an American electronic
commerce and cloud computing company that was founded on July 5, 1994 by Jeff
Bezos and is based in Seattle, Washington. It is the largest Internet-based
retailer in the world by total sales and market capitalization. Amazon.com
started as an online bookstore, later diversifying to sell DVDs, Blu-rays, CDs,
video downloads/streaming, MP3 downloads/streaming, audiobook
downloads/streaming, software, video games, electronics, apparel, furniture,
food, toys, and jewelry. The company also produces consumer
electronics—notably, Kindle e-readers, Fire tablets, Fire TV and the Echo—and
is the world's largest provider of cloud infrastructure services (IaaS). Amazon
also sells certain low-end products like USB cables under its in-house brand
AmazonBasics.
Amazon has separate retail websites for the United States,
the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain,
Netherlands, Australia, Brazil, Japan, China, India, and Mexico. Amazon also
offers international shipping to certain other countries for some of its
products. In 2016, Dutch and Polish language versions of the German Amazon
website were launched.
Job Role: Customer
Service Associates
Eligibility: Any
Graduate
Experience: 0 - 5 Years
Salary: Rs: 1.79 to 2.62 lacs
Job Location: Pune
CEO: Jeff Bezos
Refer Link: https://www.amazon.jobs/
Headquarters: Seattle, Washington, United States
Walk-In Date: 17 & 18 & 20 Feb - 25 Feb 2017
Walk-In Time: 10:00
AM - 03:00 PM
Communication Skills:
Excellent communication skills (written and verbal)
willing to work in 24*7 shifts
Good comprehension skills ability to clearly understand and state the issues customers present
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
willing to work in 24*7 shifts
Good comprehension skills ability to clearly understand and state the issues customers present
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Computer
Knowledge/Skills:
Familiarity with Windows XP, Microsoft Outlook, Microsoft
Word and Internet Explorer
Excellent typing skills
Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Excellent typing skills
Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Customer Focus:
Excellent customer service skills, including maintaining
focus on the customer issue in a fast-paced environment
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Problem Solving
Skills:
Effective problem solving skills including decision making,
time management and immediate prioritization of tasks as assigned.
Action oriented and self-disciplined.
Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
They will be creative and analytical problem solvers with a passion for excellent customer service.
Action oriented and self-disciplined.
Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
They will be creative and analytical problem solvers with a passion for excellent customer service.
Venue Details:
Amazon Development Centre India Pvt. Ltd,
Behind Inorbit Mall, B-2, Pune Nagar Rd,
Somnath Nagar, Wadgaon Sheri, Pune - 411014.
Behind Inorbit Mall, B-2, Pune Nagar Rd,
Somnath Nagar, Wadgaon Sheri, Pune - 411014.